Frequently Asked Questions

Empty dining area with beige tiled floor, white walls, ceiling fan, and window with blinds; colorful abstract mural on adjacent wall in a nearby room with dark hardwood floor.

  • Wall and door frame washing is an add on service that can be included in a basic or a deep cleaning service. It may be determined by the property owner or person(s) managing the facility whether it is necessary or not.

  • An assessment of the property and/or office space will be conducted before cleaning. Any broken items will be reported to the property owner or space management right away. We will advise if we’re capable of fixing what is broken. If you would like for us to address the minor repair we will advise of the additional cost.

  • You may reschedule or cancel your appointment as late as 24 hours before the scheduled cleaning. Cancellations will have a $50 fee. Rescheduling is based on availability.

  • A $75 deposit is required for all bookings and will be applied to your final cleaning cost. You can reschedule up to 48 hours before your appointment to keep your deposit.

    • Cancel 48+ hours before: full deposit refund.

    • Cancel 24 - 48 hours before: $50 fee, $25 refunded.

    • Cancel same day: no refund of the deposit.